What's New
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Breeze
Experience the transformative power of HubSpot's AI that powers the entire customer platform. Breeze gives customer-facing teams all the AI tools needed to boost productivity, scale growth, and unlock actionable insights. Use Breeze Copilot to assist with tasks, Breeze Agents to automate your work, Breeze Intelligence to enrich your data, and a growling list of Breeze features to help you get work done faster.
Fall Spotlight
We know it’s hard to keep up with what’s new at HubSpot. That’s why the HubSpot customer platform is built for your reinvention. Our AI-powered solutions empower businesses like yours to attract customers and fuel growth through unified data.
Learn more about these exciting new updates from Breeze Copilot, Breeze Agents, Breeze Intelligence and Marketing & Content Hub at hubspot.com/spotlight and register for our virtual Product Roundup webinar to see these new features in action!
AI Powered Guided Selling
Guided Selling with Sales Hub allows sales teams to use AI to build an action-oriented sales process that drives productivity through relevance. AI and rule-based guidance help surface prescriptive guided actions and generate predictive deal scores, while AI-powered deal insights, a meeting assistant, and a sales workspace enhance efficiency.
Introducing app cards, flexible surfaces that give you a custom way to display, sync, and action data between HubSpot and your third-party tools. Explore the App Marketplace to discover the power of combining HubSpot's Smart CRM customization with industry-leading apps across every hub.
Amplitude app for HubSpot
The Amplitude app for HubSpot now allows GTM teams to build HubSpot lead scores and customer health scores with Amplitude's product usage insights. Now, marketers can nurture the best leads, route more qualified ones to sales, work with customer success to engage at-risk customers, and embed Amplitude reports in HubSpot dashboards. 
Commerce Hub: Now Available to Free and International Users
Introducing Commerce Hub, an easy-to-use B2B commerce suite available to all HubSpot customers. Use commerce tools such as subscriptions, invoices, payment links and quotes to bill your customers easily from HubSpot's Smart CRM. Collect secure payments across 20+ currencies. Plus, easily integrate QuickBooks Online for simple financial reconciliation. Go ahead and exhale — commerce just got easier.
Product Spotlight Video
Watch Kyle Jepson demonstrate new features and functionality from August
Release Notes
Read a detailed list of what's new product updates from August
Product Updates Deck
Check out all our August 2024 updates in one place
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Marketing HubHome for Marketers
Gain a bird's eye view of your team's work - on desktop or on mobile.
Dynamic Forms [BETA]
Create higher-converting forms that seamlessly fit your brand identity and minimize visitor friction.
Campaigns Impact Reporting
Understand where your campaign contacts are across your lifecycle, plus track costs to pivot your campaign tactics in time.
Lead Scoring
Identify leads most likely to make a purchase based on past behavior, campaign interactions, and demographic data with AI recommendations.
Personalized Subscriptions
Create personalized preference page experiences for your different contact segments so they only see relevant options based on persona, demographics, and lifecycle stage.
Breeze Social Agent [PRIVATE BETA]
Create engaging social content with AI that knows your existing social performance, audiences, and industry trends.
Messaging Insights [BETA]
Get content optimization suggestions, deliverability guidance, and campaign analysis based on what AI has learned about your email strategy.
Content HubCase Studies [BETA]
Create case studies with Breeze Content Agent and use AI to analyze customer notes and documentation.
Breeze Content Agent [BETA]
Leverage AI to create high-performing blog posts, podcasts, case studies, and landing pages.
Podcasts V2 [BETA]
Effortlessly create podcasts by generating ideas, scripts, and show notes — and measure their success without podcasting reporting.
Content Remix V2 [BETA]
Boost your marketing strategy with AI content repurposing software that adapts assets across channels, now including video.
Brand Voice V2
Brand Voice now supports different voices for different channels, helping you maintain consistency everywhere your customers are.
Sales HubLinkedIn CRM Sync
Reach more prospects on LinkedIn with a deep two-way integration between HubSpot and LinkedIn that automatically logs activities and delivers insights.
Smarter Sequences
Personalize sales outreach with sophisticated sequences using AI, A/B testing, and advanced permissions.
Lead Management & Prospecting
Maximize speed and efficiency and manage all your leads and prospecting all in one place using added permission controls and views for advanced customization.
Predictive Deal Score
Focus on high-impact deals with AI-powered likelihood-to-close health scores that help your reps predict if a deal will close.
Deal Pipeline Rules
Customize pipeline permissions to match your sales process with advanced governance features that restrict deal movement and creation.
Service HubHelp Desk
Scale support with a new help desk workspace that connects your tickets and conversations all in one place.
Customer Success Workspace
Drive proactive customer value and empower reps to manage their entire book of business in one pace, with the new customer success workspace.
AI Chatbot
Cut support volume, increase efficiency and resolve customer queries 24/7 with a GPT-powered AI chatbot.
Advanced Routing
Send tickets to the best agents for the job with capacity and skill-based routing.
Enhanced Knowledge Base
Give customers the freedom to help themselves with on-brand articles in HubSpot's CMS-grade knowledge base.
Operations HubSales Order Object Sync
Enable seamless integration of order data with data sync to ensure data consistency between HubSpot and third-party apps.
Report Descriptions, with Generative AI
Keep your library of custom reports organized with AI-generated report descriptions.
Webhook Triggers in Workflows
Enable data-driven workflow initiation with webhook triggers and give users with the option to initiate workflows based on third party data.
Gauge Visualizations in Custom Report Builder
Better understand how your business is performing with easy-to-interpret data gauge visualizations within reports.
AI-Generated Custom Reports
Simplify reporting with AI-generated reports in HubSpot, using just a simple question.
Anomaly Monitoring in Property Updates
Leverage AI to proactively monitor CRM properties for anomalies in their update volume. Monitor alerts and take action through the data quality command center and subscribe to notifications triggered by the anomaly alerts.
AI Assistant in Workflows for Triggers and Actions
Improve business process and streamline automation trigger creation with HubSpot AI-built workflows.
AI-Powered Formatting Suggestions for Locations
Make formatting easier with view and action formatting recommendations within the Formatting Issues Tool.
Commerce HubInvoices
Quickly turn quotes into cash with invoices sent directly from your HubSpot CRM. Stay on top of invoices with overdue invoice tracking and management.
Payment Links
Create simple yet powerful payment links that enable you to sell from anywhere - your website, forms, emails, and more.
Quotes
Create and send quotes on beautifully branded templates, powered by data in your CRM.
Subscriptions
Collect, manage, and report on recurring payments directly alongside your HubSpot CRM.
B2B Checkout
Create an exceptional checkout experience for your customers, all on top of your HubSpot CRM.
Flexible Payment Processing
Seamlessly and quickly collect money from your customers directly from your HubSpot CRM with your existing Stripe log-in or HubSpot payments.
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Breeze
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Smart CRMRefreshed Navigation
Improve personal efficiency and discoverability when moving between portal actions from the refreshed user interface of HubSpot's in-app navigation.
CRM Email Permissions
Reduce distraction and increase control across your CRM records with limited viewing of logged emails and emails from connected inboxes.
Sync Properties
Further unify your customer profiles and limit data redundancies by copying a property value across associated CRM records.
Custom Translations
Optimize adoption across all your teams and Import custom translations for properties, association labels, and object names (only for HubSpot-supported languages).
Preview Sidebar Customization
Give admins the ability to create unique, personalized record previews by object type and by team with customized sidebar previews.
Edit and Auto-save Properties in Record Middle Column
Edit and automatically save changes to properties in record middle column cards (i.e. property list, stage tracker, and association property list cards).
New API Updates
- Access more data within the CRM with new APIs for orders (read/write), carts (read/write), invoices (read-only), subscriptions (read-only) and payments (read-only).
- Enable enhanced revenue forecasting accuracy and sales team performance tracking with a new DealSplits API that allows API access to listing and creating deal splits for batches of deals.
- Create a more tailored data model for your business needs by creating and associating Custom Events with Custom Objects.
More Ways to Customize the CRM
Build even better CRM views for your sales and service teams using new and enhanced UI components (Panels, Stepper Input, Tile, Alerts, Pop-up iFrame and CRMActionButton).
Enhanced Export Limits
- Analyze private app webhook use in the tool of your choice by exporting up to 30 days of logs via CSV.
- Access more CRM data on a regular basis with increased API limits of 30 exports/day.
Better Developer Learning/Onboarding Resources
- Experience a refreshed, developer-first approach to documentation that makes learning to build on HubSpot easier with updated navigation, easier access to guides and tutorials, and increased page performance.
- Get started quickly with new sample app projects (custom logger and bidirectional property refresh) and updated SDK client libraries (Python, Ruby, NodeJS and PHP SDKs)
App MarketplaceSlack App Integrated with Service Hub Help Desk
Connect HubSpot tickets to Slack, plus sync threaded replies from Slack with ticket comments in HubSpot, and more.
Sync Microsoft Teams Webinar Info to HubSpot
Sync webinar registration and attendance details from Microsoft Teams webinars to HubSpot marketing events.
New Shopify App Powered by Data Sync
Sync e-commerce data to HubSpot with two-way syncing for contacts and products, as well as one-way syncing for orders and carts.
Manage DocuSign Envelopes and Documents from HubSpot Records
Effortlessly send and manage documents from HubSpot contact, company, or deal records.
Public APIs for Orders and Carts
Read and write order and cart data in HubSpot.
Two-way Activity, Ticket, and Custom Object Sync for Salesforce App
Keep Salesforce and HubSpot records up-to-date with two-way syncing for activities, tickets, and custom objects.
Commerce-Powered. Customer-First.
Move your team into the modern day with a connected CRM solution that promotes customization, supports commerce, and connects your business.
